Frequently Asked Questions
Q. How much does it cost?
A. Our service is $4.95 per month. Click here for more on pricing.
Q. Will your system work with our hosting service?
A. We host the data processing tools as well as your database. The only change you need to make to your website is a minor change to an existing form, or add a link to your new form. We can help you with this, or do it for you. Either way, there is very little impact to your existing website.
Q. How do we get at our data?
A. You click on 'My Account' on the menu bar at the top of the page and log in to our Customer Resource Center. Click 'results' and you will be able to use all the administration features for the data collected by your form.
Q. We have a person on our staff who does HTML. Can she modify our form if we need to make changes?
A. Yes. Just make sure you log in to our Customer Resource Center and click 'settings' for that form to cooridinate your changes with your online database. If you prefer, we can make the modifications for you.
Q. We want to add a form to our website but don't know how. Can you help?
A. Yes. We will create an HTML form for your website to your specifications and attach it to your database for you for a flat fee of $100. (up to 10 fields on the form).
Q. The online administration screens you provide for leads maintenance are great, but we would like to use our data in an Excel spreadsheet. Can we extract the data somehow?
A. We include a 'download' feature on our admin screens which allow you to extract data into a delimited text file which is then downloaded to your local PC. This contents of this file can then be easily imported into an Excel spreadsheet or a local copy of Microsoft Access, or any other media which has an 'import' feature and can read delimited text files.
Q. We want to be notified whenever a visitor completes our form. Is this possible?
A. Yes, this is automatic. You can also designate other recipients, CC & BCC.